This Policy describes how we treat personal information we collect both online and offline. This includes on our websites. It also includes at our box offices or in phone or email interactions you have with us.
We collect information from and about you.
For example, we might collect your name and address. We might also collect your phone number or email.
Payment and billing information.
For example, we collect your credit card number and address when you buy a ticket.
Information you post.
For example, we collect information you post in a public space on our website or on a third-party social media site.
We may collect information about events you like or products you buy. We might collect this as part of a survey, for example.
If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We might look at how often you use our website and from where you are logged in.
We collect information in different ways.
We collect information directly from you.
For example, if you register for a promotion or buy tickets. We also collect information if you post a comment on our websites or ask us a question or posts a comment on our social media accounts.
We get information about you from third parties.
For example, if you use an integrated social media feature on our websites or mobile applications. The third-party social media site will give us certain information about you. This could include your name and email address. Your activities on our sites may be posted to the social media platforms.
We use information as disclosed and described here.
We use information to respond to your requests or questions.
For example, we might use your information to confirm your registration for an event or contest. If you give us your friend’s information, we will only use it to provide services you requested.
We use information to improve our products and services.
We might use your information to customise your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests.
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes.
We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes.
For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we’ll enroll you in our newsletter. We may use push notifications and your location information on our mobile apps to send you alerts regarding local events.
We use information to send you transactional communications.
For example, we might send you emails about your account or a ticket purchase. We might also contact you about this policy or our website terms.
We use information as otherwise permitted by law in Kuwait and United Arab Emirates.
We may share information with third parties.
We will share information within the MadCo. family of companies.
This may include MadStand, MadEvents, MadRecord, MadProduction, Shippak.com Inc., for example.
We will share information with third parties who perform services on our behalf.
For example, we share information with vendors who help us manage our online registration process or who fulfill your purchases. Some vendors may be located outside of Kuwait and United Arab Emirates.
We will share information with our business partners.
This includes a third party who provides or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies. You should read those polices to learn how they treat your information.
We may share information if we think we have to in order to comply with the law or to protect ourselves.
For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.
We may share information with any successor to all or part of our business.
For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy.
We will tell you before we do this.
You have certain choices about how we use your information by unsubscribing.
You can opt out of receiving our marketing emails.
You can modify information you have given us.
To correct or delete information or update account settings, log into your account and follow the instructions. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 30 days.
If you live in Kuwait or United Arab Emirates and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.
To exercise your rights, you can email us or write to us at the address below. Mention in your letter that you are making a “Kuwait Shine the Light” inquiry. We will respond within 30 days.
These sites and apps are not intended for children.
We use standard security measures.
We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. If you think that an unauthorized account has been created using your name, contact us at the address below.
We keep personal information as long as it is necessary or relevant for our business. We also keep information to resolve disputes, enforce our agreements and as otherwise required by law.
We store information both in and outside of Kuwait and United Arab Emirates.
If you live outside of the Kuwait or United Arab Emirates, you understand and agree that we may transfer your information to Kuwait or United Arab Emirates. This site is subject to Kuwait and United Arab Emirates laws, which may not afford the same level of protection of those in your country.
Feel free to contact us if you have more questions.
If you have any questions about this Policy or other privacy concerns, you can email us at email@example.com. Please do not include your credit card number or other sensitive information in your email. You can also write us at:
Jibla, Kuwait City
Fahad AlSalem St.
The New Jibla Tower, 18th floor.
Attention: Legal Department
What we will do if there is an update to this policy.
From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
© 2015 MadStand Entertainment, Inc. All rights reserved.